![]() ![]() This cost-effective solution also gave the 50+ restaurant chain the level of attention and customer service that they expected.One of the critical advantages that Ctuit offered was the Manager Log replacing their antiquated manager’s manual log book. ![]() With Ctuit’s flexible and multiple reporting options for all users including dashboards, exports, charts, multiple reports and Key Info sections – combined with a very intuitive interface, Black Bear is able to configure their reports for a fast and effective analysis. Ctuit’s analytical software offers a single point of data analysis and communication tool with more flexibility for all corporate management, franchisee operators and store level managers. SolutionĪfter a thorough review of its business intelligence options, Black Bear Diner was drawn to Ctuit for a more dynamic and common platform for all stores and management levels. And each of these decisions relies on ease of communication in a central location. Each tier has a profound impact on operational decisions from menu items, labor, and scheduling. The three-tiered management team, consisting of corporate staff, owners, and managers, was looking to move away from the static sales reports. Inevitably, when they faxed schedules, the fax machine would break and management became increasingly frustrated with their outdated technology. ![]() Managers from each location spent tedious hours e-mailing out schedules, updates, and recipe changes. With a simple single platform per location, the store-level reports did not connect to a centralized location, causing managers to spend significant time and money trying to manage communications. Prior to implementing Ctuit Software (now R365), Black Bear Diner relied on another competing product for standard reports. ![]()
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